Note: You can find articles of interest by browsing the alphabetical list of topics below, or search by names or keywords using the “Edit>Find” commands in your browser menu.

Index to PDQ Articles and Survey Reports, 1999-present


Administration and Staffing of PD

Abbott, Ida, and Gaye Mara, “Fall 2011 Survey Report: The PD Profession and Attorney Development in 2011.” November 2011, 1-24.

Abbott, Ida, and Gaye Mara, “Supplement to Fall 2011 Survey Report: PD Directors’ Job Qualifications and Relationships with Top Firm Management.” February 2012, 8-11.

Bendekovic, Michele, “Competencies for PD Professionals.” February 2012, 1-3.

Chitwood, Stephen R., “The George Washington University Master’s Degree in Law Firm Management: A Unique Curriculum with Scheduling and Methodology to Meet the Needs of Busy Law Firm Managers and Leaders.” February 2011, 25-31.

Cullins, Andi, “Law Firm Diversity Management: Migrating to More Meaningful Models.” August 2008, 1-7.

Fried-Fiori, Sari, “Learning Management Systems for Law Firms.” February 2006, 1-10.

Jones, Rachel W., “Leading the Virtual PD Team.” August 2007, 14-16.

Kirby, Lisa S., “Creating Connections: Channels and Tactics for Internal Communications (Part 2 of 2).” February 2011, 15-20.

Kirby, Lisa S., and Todd Sorensen, “Creating Connections: The Value Proposition of Internal Communications (Part 1 of 2).” November 2010, 1-6.

Mara, Gaye, “Book Review: Manual for Talent Managers.” May 2011, 16-17.

___________________, “The Learning Lab: Coordinating Training Logistics.” November 2004, 7-8.

___________________, “The Learning Lab: PD Job Descriptions.” May 2007, 20-21.

___________________, “The Learning Lab: Perfection Through Pilot-Testing.” August 2011, 13-14.

__________________, “What We Do: A Competency Model for PD.” May 2010, 9-13.

___________________, “Winter 2006 Survey Report: Technology for Professional Development.” February 2006, 11-23.

___________________, “Winter 2007 Survey Update on PD Spending and Staffing: Part 1: Budgets and Spending.” February 2007, 1-11.

___________________, “Winter 2007 Survey Update on PD Spending and Staffing, Part 2: PD Staffing, Resources, and Results.” May 2007, 1-17.

Mottershead, Terri, “The Changing Role of Professional Development (or Is It Talent Management?) in Law Firms.” May 2011, 1-5.

Nelson, Steve, “Law Firms Expand Horizons in Finding Professional Development Executives.” May 2005, 1-3.

Palazzo, Dottie, “Holding Your Own in Meetings, as Leader or Participant.” February 2009, 8-11.

______________, “Managing from the Middle.” November 2010, 7-10.

Ramsfield, Jill, “Choosing the Right Writing Specialist.” May 2011, 9-12.

Schoenfeld, Susan, “Committees Can Work!” August 2007, 17-18.

Adult Learning

Christison, Randall B., “Adult Learning for Lawyers (Part 1 of a Series).” May 2004, 1-5.

________________, “Defining Learning Objectives (Part 2 of Adult Learning for Lawyers).” August 2004, 1-5.

________________, “Expanding Training Techniques (Part 3 of Adult Learning for Lawyers).” November 2004, 1-4.

________________, “Needs Assessment: Getting from Where You Are to Where You Need to Be (Part 4 of Adult Learning for Lawyers).” May 2005, 11-14.

________________, “Applying Theory to Practice (Part 5 of Adult Learning for Lawyers).” August 2005, 9-16.

________________, “Training for Trainers (Part 6 of Adult Learning for Lawyers).” November 2005, 13-17.

Mara, Gaye, “The Learning Lab: Learning by Teaching.” February 2003, 16.

________________, “The Learning Lab: The Learning Ladder: The 4 Stages of Competency Development.” August 2007, 19.

________________, “The Learning Lab: Letting Our Smart People Talk to Each Other.” November 2003, 8-9; revised and updated, May 2008, 19-20.

________________, “The Learning Lab: Supporting Learning Without Training.” May 2010, 14-15.

Alumni Relations

Neville, Kate, “How Law Firms Can Leverage Their Relationships with Alumni (Including Those Not Leaving of Their Own Accord) and Why It Matters.” February 2010, 5-9.

White, Chris, “Exit Interviews: Saying Good-Bye Isn’t Easy.” November 2008, 7-9.

Assessments and Testing

“Dare to Measure: Can Objective Assessments Predict and Change Performance?” PDQ Interview with Ross Guberman, February 2011, 21-24.

Assignments/On-the-Job Training

Abbott, Ida, “The Importance of Work Allocation Systems for Associate Development.” August 2002, 4-5.

Abbott, Ida, and Gaye Mara, “Fall 2011 Survey Report: The PD Profession and Attorney Development in 2011.” November 2011, 1-24.

Edes, Heather V., “The ‘Whys’ and ‘Hows’ of Work Brokering.” May 2003, 1-5.

_________________, “Associate Development Through Effective Paralegal Utilization.” May 2005, 4-8. (Reprinted August 2011, 14-19, as a PDQ Classic.)

Mara, Gaye, “The Learning Lab: Job Aids: Improving Performance Without Training.” August 2002, 7-8.

___________, “The Learning Lab: Learning While Billing: The Small Case Program.” August 2009, 13.

___________, “The Learning Lab: Tying New Associate Training to Work.” May 2000, 5-6.

Weathers, Kristy, “The Intersection of Pro Bono and Professional Development: A Win-Win for Associates.” November 2007, 11-13.

Blended Learning

Breslin, Adam, “Attorney Training: From Vicious Cycle to Virtuous Cycle.” August 2000, 1-3.

Newberry, Warren and Richard Lee, “Skills Training for Lawyers (Part 1 of 2).” November 2008, 1-6.

_______________________, “A Strategic Approach to Skills Training for Lawyers (Part 2 of 2).” February 2009, 12-17.

Ritter, Jeffrey, “Discovering the Horizon: A Case Study of Learning Innovation in Progress.” February 2008, 1-10.

Book Reviews

Febeo, Karen, “How can you Switch your approach to change? A book review.” May 2011, 6-8.

Foster-Nolan, Elizabeth, “Book Review: A Life Vest for New Associates.” November 2010, 15-16.

Mara, Gaye, “Book Review: Bite Like the Big Dogs.” May 2011, 17-18.

___________, “Book Review: Do Good, Do Well, Be Happy.” August 2010, 24-26.

___________, “Book Review: E-Learning for Law Firms.” August 2006, 21.

____________, “Book Review: Evaluating Associates Within a Competency Framework.” May 2009, 33.

____________, “Book Review: Knowledge Management for Lawyers.” February 2004, 23-25.

____________, “Book Review: Manual for Talent Managers.” May 2011, 16-17.

____________, “Book Review: What Ever Happened to Frederick Herzberg? Motivating and Measuring Performance.” November 2009, 12-14.

Mara, Nora, “Book Review: Business Development for New Lawyers.” November 2008, 15-16.

___________, “Book Review: Cementing Professional Connections.” November 2011, 25-26.

___________, “Book Review: The Carnegie Report.” February 2010, 16-18.

___________, “Book Review: Learning to Use Our Strengths.” August 2011, 10-12.

Business/Client Development

Baber, Anne, and Lynne Waymon, “Strategic Networking: Making Your Contacts Count.” November 2000, 1-2.

Callinan, Ellen M., “Creating Synergy Through Competitive Intelligence Training.” November 2007, 1-6.

Dunn, Kathleen P., “Ten Tips for Writing a Strong LinkedIn Profile.” August 2011, 7-9.

Ginsburg, Roy, “Networking ROI: Understanding the Return on Investment for Lawyers (and those who train them).” November 2008, 10-13.

______________, “Aren’t There Ethics Rules Regarding Networking?” November 2008, 13-14.

Mara, Nora, “Book Review: Business Development for New Lawyers.” November 2008, 15-16.

___________, “Book Review: Cementing Professional Connections.” November 2011, 25-26.

Nelson, Steve, “Building a Better Mousetrap: A Model for a Lawyer’s Business Plan.” May 2000, 1-3.

_____________, “Business Plans in the New Legal Environment: Setting Unified Goals.” May 2006, 14-17.

White, Katherine M., “What Goes Around....” May 2010, 5-8.

Career and Personal Development

Abbott, Ida, “The Hastings Leadership Academy for Women: A Program Whose Time Has Come.” May 2007, 18-19.

Abbott, Ida, and Gaye Mara, “Fall 2011 Survey Report: The PD Profession and Attorney Development in 2011.” November 2011, 1-24.

Abbott, Ida, and Gaye Mara, “Supplement to Fall 2011 Survey Report: PD Directors’ Job Qualifications and Relationships with Top Firm Management.” February 2012, 8-11.

Bendekovic, Michele, “Competencies for PD Professionals.” February 2012, 1-3.

Brady, Kathleen, “Attention Associates: Seize Control of Your Career Development.” November 2005, 10-12.

Chitwood, Stephen R., “The George Washington University Master’s Degree in Law Firm Management: A Unique Curriculum with Scheduling and Methodology to Meet the Needs of Busy Law Firm Managers and Leaders.” February 2011, 25-31.

Christison, Randall B., “Burnout: A Necessary Part of Lawyers’ Lives?” November 2007, 6-11.

Cinciotta, Linda, “Professional and Career Development in the Federal Government.” May 2000, 3-5.

Dunn, Kathleen P., “Ten Tips for Writing a Strong LinkedIn Profile.” August 2011, 7-9.

Fogelman, Charles J., “Money’s Not Enough: Positive Psychology and the Practice of Law.” May 2006, 7-13.

___________________, “The Personal Strategic Plan.” November 2005, 4-9.

Kaplan, Ari, “The Seven Biggest Opportunity Blockers in Professional Development.” August 2008, 14-15.

Mara, Gaye, “The Learning Lab: Individual Development Plans.” May 2005, 27-28.

___________, “The Learning Lab: Using Competencies for Professional Development.” November 2005, 18-19.

____________, “Managing Your Professional Development (An Open Letter to New Law Graduates).” August 1999, pp. 3-4.

Mara, Nora, “Book Review: Cementing Professional Connections.” November 2011, 25-26.

___________, “Book Review: Learning to Use Our Strengths.” August 2011, 10-12.

Mottershead, Terri, “The Changing Role of Professional Development (or Is It Talent Management?) in Law Firms.” May 2011, 1-5.

Nelson, Steve, “Law Firms Expand Horizons in Finding Professional Development Executives.” May 2005, 1-3.

Opipari, Ben, “Have Writer’s Block? Run Away from It. Literally.” February 2012, 4-7.

Palazzo, Dottie, “Holding Your Own in Meetings, as Leader or Participant.” February 2009, 8-11.

Sloan, Peter, “From Lockstep to Levels.” August 2002, 1-3. (Reprinted in August 2006, pp. 15-18, as a PDQ Classic.)

____________, “Summer 2003 Survey Report: Law Partner Career Development: The Final Frontier.” August 2003, 1-5.

Change Management

Febeo, Karen, “How can you Switch your approach to change? A book review.” May 2011, 6-8.

Mara, Gaye, “The Learning Lab: Perfection Through Pilot-Testing.” August 2011, 13-14.

Coaching

Coleman, David, “Executive Coaching of Partners in Law Firms.” November 1999, 4-7. (Reprinted November 2007at 14-17 as a PDQ Classic.)

Mara, Gaye, “The Learning Lab: Private Coaching for Skills Training.” February 2001, 8-9.

Mara, Nora, “Book Review: Learning to Use Our Strengths.” August 2011, 10-12.

Ramsfield, Jill, “Choosing the Right Writing Specialist.” May 2011, 9-12.


Competencies and Competency Models

Bendekovic, Michele, “Competencies for PD Professionals.” February 2012, 1-3.

Bock, Heather, and Lori Berman, “Building and Using an Associate Competency Model.” August 2006, 1-9.

Chitwood, Stephen R., and Anita F. Gottlieb, “Critical Business, Management, and Supervisory Skills for Associates: ALA Research Findings and Their Implications.” February 2000, 3-5.

Gluckman, Steve, “Using Online Learning Resources to Promote Competency Development.” August 2006, 10-14.

Guberman, Ross, “Competencies: Some Alternative Approaches.” August 2010, 15-22.

________________, “Competencies Without Tears: Thoughts from a Trainer in the Trenches.” February 2010, 1-4

Mara, Gaye, “Book Review: Evaluating Associates Within a Competency Framework.” May 2009, 33.

____________, “Competency Models: An Update.” February 2011, 1-6

____________, “Competency Models in Context.” August 2006, 18-19.

____________, “PD Quarterly Survey Report: Competencies, Benchmarks, and Assessments in Law Firms.” February 2011, 7-14.

____________, “The Learning Lab: An Associate Competency Model.” August 2006, 22.

___________, “The Learning Lab: Competency-Based Interviewing.” February 2012, 12-13.

____________, “The Learning Lab: The Learning Ladder: The 4 Stages of Competency Development.” August 2007, 19.

____________, “The Learning Lab: Using Competencies for Professional Development.” November 2005, 18-19.

____________, “What We Do: A Competency Model for PD.” May 2010, 9-13.

Sloan, Peter, “From Lockstep to Levels.” August 2002, 1-3. (Reprinted in August 2006, pp. 15-18, as a PDQ Classic.)

Conference Reports

Lazarus, Stuart M., “MCLE Summit: The Work Continues.” May 2002, 6.

Mara, Gaye and Nora Mara, “Conference Report: 2009 International Conference & Exposition, American Society for Training & Development.” August 2009, 9-13.

Mara, Gaye, “Coming Together Around Lawyer Development: The Critical Issues Summit.” February 2010, 10-15.

Steinholtz, Ruth, and Dottie Palazzo, “Annual London MCLE Fair: Consumer-Driven International CLE.” May 2003, 6-7.

Curriculum Design/Corporate Universities

Hageman-Apol, Magda, and Mary McGurrin-Novack, “K&LNG Legal Practice Institute and Course Catalog: A Blueprint for Lawyer Education.” August 2005, 5-8 and Appendix.

Mara, Gaye, “Developing Lawyers in the First Year: Three Approaches.” May 2001, 8-10.

White, Katherine M., “Dickstein Shapiro University: A Force for Learning and Satisfaction.” August 2005, 1-4.

Diversity and Inclusion

Abbott, Ida, “The Hastings Leadership Academy for Women: A Program Whose Time Has Come.” May 2007, 18-19.

Arabatzis, Elaine, “Diversity in Action.” February 2008, 11-14.

Baronas, Lynn Anne, “Sustaining Diversity Through a Merger: Keeping the Focus.” August 2007, 1-9.

Cullins, Andi, “Law Firm Diversity Management: Migrating to More Meaningful Models.” August 2008, 1-7.

Imo, Kenneth, “Implementing Diversity Initiatives: The Importance of Engagement and Empowerment.” August 2009, 1-4.

Kraeutler, Eric, “Recruiting Relationships at Morgan Lewis: How an international law firm recruits diverse talent.” February 2005, 29-30.

Mara, Gaye, “PDQ Classics: Diversity Elevator Needs to Travel to Top Floor.” February 2005, 30-32.

___________, “Spring 2009 Survey Report: Law Firm Diversity Programs.” May 2009, 16-31.

___________, “Winter 2005 Survey Report: Law Office Diversity Programs, Part 1: Goals and Methods.” February 2005, 1-25.

___________, “Winter 2005 Survey Report: Law Office Diversity Programs, Part 2: Success Factors and Program Results.” May 2005, 15-27.

Myers, Verna, “10 Ways to Keep Your Diversity Efforts Going Strong in a Weak Economy.” February 2009, 1-7.

Nash, Kay, “Standing at the Intersection of Professional Development and Diversity.” November 2009, 7-9.

Trigg, Sue, “Telling YOUR Diversity Story: Building a Diversity Business Case Step by Step.” May 2006, 1-7.

E-Learning

Daitch, Steven P., “Professional Development and Training: The World’s a Different Place.” November 2004, 5–6.

Edes, Heather V., “Mobile Learning for Lawyers.” August 2008, 8-13.

Gluckman, Steve, “Rapid E-Learning Develop-ment: Create quality online courses quickly and for (much) less.” May 2005, 9-11.

Mara, Gaye, “Book Review: E-Learning for Law Firms.” August 2006, 21.

___________, “CLE on the Web: An Early Report Card.” November 2001, 1-5. (Survey Report)

___________, “MCLE Watch: Update on Credit for Distance CLE.” August 2005, 32.

Ritter, Jeffrey, “Discovering the Horizon: A Case Study of Learning Innovation in Progress.” February 2008, 1-10.

Ethics and Professionalism

Ginsburg, Roy, “Aren’t There Ethics Rules Regarding Networking?” November 2008, 13-14.

Mara, Gaye, “Focus on Ethics.” August 2004, 6-7.

___________, “New Associates and Unauthorized Practice in D.C.” November 2003, 7.

Evaluating Training

Mara, Gaye, “The Learning Lab: Evaluating Training.” February 2002, 13-15.

___________, “PDQ Classics: Making Training Count.” May 2003, 8-9.

___________, “Showing the Value of Training.” August 2009, 5-9.

Facilitation Skills

Mara, Gaye, “The Learning Lab: Controlled Creative Brainstorming.” August 2008, 29-30.

___________, “The Learning Lab: How to Moderate a Panel.” August 2000, 5-6. (Reprinted November 2004 at 9-10 as a PDQ Classic.)

Palazzo, Dottie, “Holding Your Own in Meetings, as Leader or Participant.” February 2009, 8-11.

Adriano Pianesi, “Experts and Novices: How Do You Help Experts Share Their Knowledge More Effectively?” May 2011, 13-15.

Feedback

Mara, Gaye, “The Learning Lab: Giving Reinforcing Feedback.” May 2009, 32.

___________, The Learning Lab: SPIF Up Performance with Feedback.” May 2006, 17.

Ohlson, Elaine M., “Nurturing Feedback Cultures.” November 2005, 1-4.

Human Resources/Legal Personnel Issues

Cripe, Andrew B., “A Common Sense Guide to Workplace Law for Law Firm Professional Development (Part 1 of 2).” May 2008, 1-6.

Cripe, Andrew B., “A Common Sense Guide to Workplace Law for Law Firm Professional Development (Part 2 of 2).” August 2008, 16-28.

White, Chris, “Exit Interviews: Saying Good-Bye Isn’t Easy.” November 2008, 7-9.

Instructional Design

Breslin, Adam, “Attorney Training: From Vicious Cycle to Virtuous Cycle.” August 2000, 1-3.

Christison, Randall B., “Adult Learning for Lawyers (Part 1 of a Series).” May 2004, 1-5.

________________, “Defining Learning Objectives (Part 2 of Adult Learning for Lawyers).” August 2004, 1-5.

________________, “Expanding Training Techniques (Part 3 of Adult Learning for Lawyers).” November 2004, 1-4.

________________, “Needs Assessment: Getting from Where You Are to Where You Need to Be (Part 4 of Adult Learning for Lawyers).” May 2005, 11-14.

________________, “Applying Theory to Practice (Part 5 of Adult Learning for Lawyers).”

Edes, Heather V., “Converting Learning into Practice: Nuts and Bolts of Effective Associate Training.” May 2002, 1-3.1-3.

Fitch, Valerie, “Believe It or Not, a Substantive Law Seminar CAN Be Less Dull than Dishwater.” February 2001, 1-3. (Reprinted in November 2006, pp. 16-18, as a PDQ Classic.)

Gluckman, Steve, “Rapid E-Learning Develop-ment: Create quality online courses quickly and for (much) less.” May 2005, 9-11.

LeLeiko, Marilyn Bush, “Effective CLE: Tips to Keep Your Audience Awake and Involved.” August 2010, 9-14.

Manch, Susan, “Training Lawyers: The Toughest Audience.” February 2001, 3-5.

Mara, Gaye, “The Learning Lab: Bringing Training Alive by Getting Down to Cases.” November 2001, 8-9.

____________, “The Learning Lab: Matching the Learning Method to the Level of Expertise.” November 2009, 10-11.

____________, “The Learning Lab: Perfection Through Pilot-Testing.” August 2011, 13-14.

___________, “The Learning Lab: Training Formats for Partners.” February 2011, 32.

________________, “New Lawyer Orientation: Chunk It, Space It, Make It Real.” May 2002, 7-8.

Adriano Pianesi, “Experts and Novices: How Do You Help Experts Share Their Knowledge More Effectively?” May 2011, 13-15.

Internal Communications

Kirby, Lisa S., “Creating Connections: Channels and Tactics for Internal Communications (Part 2 of 2).” February 2011, 15-20.

Kirby, Lisa S., and Todd Sorensen, “Creating Connections: The Value Proposition of Internal Communications (Part 1 of 2).” November 2010, 1-6.

Knowledge Management

Christison, Randall B., “Succession Planning and Knowledge Transfer.” November 2003, 1-6.

________________, “Book Review: Knowledge Management for Lawyers.” February 2004, 23-25.

Mara, Gaye, “Followup to Our Winter 2004 Knowledge Management Survey.” May 2004, 9.

___________, “Knowledge Management: Leveraging In-House Expertise.” August 2002, 6-7.
___________, “Winter 2004 Survey Report: Law Office Knowledge Management Programs.” February 2004, 1-23.

Platt, Nina, “Change Strategies Are the Key to KM.” February 2004, 25–28.

Leadership Development

Abbott, Ida, “The Hastings Leadership Academy for Women: A Program Whose Time Has Come.” May 2007, 18-19.

Armstrong, Steve, “Building Leadership Development Programs in Law Firms.” May 2009, 1-15.

Chitwood, Stephen R., “The George Washington University Master’s Degree in Law Firm Management: A Unique Curriculum with Scheduling and Methodology to Meet the Needs of Busy Law Firm Managers and Leaders.” February 2011, 25-31.

Chitwood, Stephen R., and Gaye Mara, “Department Managers and Practice Group Chairs: What They Do, What They Need.” November 1999, 1-4. (Reprinted May 2007 at 22-25 as a PDQ Classic.)


Coleman, David, “Executive Coaching of Partners in Law Firms.” November 1999, 4-7. (Reprinted November 2007at 14-17 as a PDQ Classic.)

Cruickshank, David, “Legal Project Management: The Apprenticeship Model Is Broken.” August 2011, 1-7.

Daunt, Jacqueline, “Teaching People Leadership Through Natural Horsemanship.” May 2004, 5-7.

Learning Management Systems

Fried-Fiori, Sari, “Learning Management Systems for Law Firms.” February 2006, 1-10.

Learning Styles

Mara, Gaye, “The Learning Lab: Accommodating All Learning Styles.” February 2009, 18-19.

Legal Education

Mara, Gaye, “Coming Together Around Lawyer Development: The Critical Issues Summit.” February 2010, 10-15.


___________, “From the Summit to Solid Ground.” November 2010, 11-14.

Mara, Nora, “Book Review: The Carnegie Report.” February 2010, 16-18.

Managing Associates/Management and Supervision Skills

Abbott, Ida, and Gaye Mara, “Fall 2011 Survey Report: The PD Profession and Attorney Development in 2011.” November 2011, 1-24.

Chitwood, Stephen R., and Anita F. Gottlieb, “Critical Business, Management, and Supervisory Skills for Associates: ALA Research Findings and Their Implications.” February 2000, 3-5.

Chitwood, Stephen R., and Evelyn Gaye Mara, “Department Managers and Practice Group Chairs: What They Do, What They Need.” November 1999, 1-4. (Reprinted May 2007 as a PDQ Classic.)

Coleman, David, “Executive Coaching of Partners in Law Firms.” November 1999, 4-7.

Edes, Heather V., “The ‘Whys’ and ‘Hows’ of Work Brokering.” May 2003, 1-5.

_________________, “Associate Development Through Effective Paralegal Utilization.” May 2005, 4-8. (Reprinted August 2011, 14-19, as a PDQ Classic.)

Mara, Gaye, “The Learning Lab: Giving Reinforcing Feedback.” May 2009, 32.

___________, “The Learning Lab: SPIF Up Performance with Feedback.” May 2006, 17.

___________, “New Associates and Unauthorized Practice in D.C.” November 2003, 7.

Nelson, Steve, and Wendy Duffey, “Professional Development and the New Associate Paradigm.” November 2009, 1-6.

Ohlson, Elaine M., “Nurturing Feedback Cultures.” November 2005, 1-4.

Sloan, Peter, “From Lockstep to Levels.” August 2002, 1-3.

Mandatory CLE

Lazarus, Stuart M., “MCLE Summit: The Work Continues.” May 2002, 6.

Mara, Gaye, “2003 Survey Report: CLE Support and Tracking.” February 2003, 1-13.

___________, “MCLE Watch: Update on Credit for Distance CLE.” August 2005, 32.

Mentor Programs

“Idea Exchange on Group Mentoring.” August 2003, 6-8.

Cooper, Carl G., “K&LNG Mentoring Program.” February 2005, 26-28.

Edes, Heather, “Mentoring: How Can We Do Better?” August 2010, 1-8.

Mara, Gaye, “The Learning Lab: A Better Way to Match Mentors and Mentees.” August 2010, 12-24

___________, “The Learning Lab: Rethinking Mentor/Mentee Matchups.” November 2007, 18-19.

Needs Assessment

Christison, Randall B., “Needs Assessment: Getting from Where You Are to Where You Need to Be (Part 4 of Adult Learning for Lawyers).” May 2005, 11-14.

Mara, Gaye, “The Learning Lab: Needs Assessment: Interviewing Practice Group Leaders.” November 2006, 19-20.

White, Chris, “Exit Interviews: Saying Good-Bye Isn’t Easy.” November 2008, 7-9.

Networking

Baber, Anne, and Lynne Waymon, “Strategic Networking: Making Your Contacts Count.” November 2000, 1-2.

Ginsburg, Roy, “Networking ROI: Understanding the Return on Investment for Lawyers (and those who train them).” November 2008, 10-13.

______________, “Aren’t There Ethics Rules Regarding Networking?” November 2008, 13-14.

White, Katherine M., “What Goes Around....” May 2010, 5-8.

New Lawyers/Orientation

Foster-Nolan, Elizabeth, “Book Review: A Life Vest for New Associates.” November 2010, 15-16.

Mara, Gaye, “Developing Lawyers in the First Year: Three Approaches.” May 2001, 8-10.

___________, “The Learning Lab: Business Skills Training for First-Year Associates.” May 2001, 13.

___________, “The Learning Lab: Marching the Learning Method to the Level of Expertise.” November 2009, 10-11.

____________, “The Learning Lab: A New Model for Administrative Orientation.” May 2003, 7.

____________, “The Learning Lab: An Orientation Icebreaker.” August 2004, 8.

____________, “The Learning Lab: Tying New Associate Training to Work.” May 2000, 5-6.

____________, “The Learning Lab: Using Technology for New Lawyer Orientation.” May 2004, 8-9.

____________, “Managing Your Professional Development (An Open Letter to New Law Graduates).”August 1999, pp. 3-4.

____________, “New Associates and Unauthorized Practice in D.C.” November 2003, 7.

____________, “New Lawyer Orientation: Chunk It, Space It, Make It Real.” May 2002, 7-8.

Mara, Nora, “Book Review: Business Development for New Lawyers.” November 2008, 15-16.

Nelson, Steve, and Wendy Duffey, “Professional Development and the New Associate Paradigm.” November 2009, 1-6.

Partners/Senior Lawyers

Abbott, Ida, “The Hastings Leadership Academy for Women: A Program Whose Time Has Come.” May 2007, 18-19.

Armstrong, Steve, “Building Leadership Development Programs in Law Firms.” May 2009, 1-15.

Chitwood, Stephen R., and Evelyn Gaye Mara, “Department Managers and Practice Group Chairs: What They Do, What They Need.” November 1999, 1-4. (Reprinted May 2007 at 22-25 as a PDQ Classic.)

Christison, Randall B., “Succession Planning and Knowledge Transfer.” November 2003, 1-6.

Coleman, David, “PDQ Classics: Executive Coaching of Partners in Law Firms.” November 2007, 14-17.

Cruickshank, David, “Legal Project Management: The Apprenticeship Model Is Broken.” August 2011, 1-7.

Daunt, Jacqueline, “Teaching People Leadership Through Natural Horsemanship.” May 2004, 5-7.

James R. Lovelace, “Implementing an Upward Evaluation Program: Asking the Right Questions at the Outset.” August 2007, 9-13.

Manch, Susan G., “Training Attorneys to Conduct Effective Evaluations.” May 2002, 4-6.

________________, “Training Your Recruiting Team.” August 1999, 1-3.

Mara, Gaye, “The Learning Lab: Letting Our Smart People Talk to Each Other.” May 2008, 19-20.

___________, “The Learning Lab: Marching the Learning Method to the Level of Expertise.” November 2009, 10-11.

___________, “The Learning Lab: Needs Assessment: Interviewing Practice Group Leaders.” November 2006, 19-20.

___________, “The Learning Lab: Training Formats for Partners.” February 2011, 32.

___________, “The Learning Lab: Upward Evaluation: The 5 Keys to Success.” May 2002, 8-10.

___________, “Upward Evaluation: Results of Our January Survey.” February 2002, 1-11.

___________, “Winter 2008 Survey Report, Part 1: Update on Upward Evaluation.” February 2008, 15-24.

___________, “Winter 2008 Survey Report, Part 2: Partner Development Programs.” May 2008, 7-18.

Nelson, Stephen, “Business Plans in the New Legal Environment: Setting Unified Goals.” May 2006, 14-17.

Sloan, Peter, “Summer 2003 Survey Report: Law Partner Career Development: The Final Frontier.” August 2003, 1-5.

Performance Appraisal

James R. Lovelace, “Implementing an Upward Evaluation Program: Asking the Right Questions at the Outset.” August 2007, 9-13.

Manch, Susan G., “Training Attorneys to Conduct Effective Evaluations.” May 2002, 4-6.

Mara, Gaye, “Book Review: Evaluating Associates Within a Competency Framework.” May 2009, 33.

___________, “Book Review: What Ever Happened to Frederick Herzberg? Motivating and Measuring Performance.” November 2009, 12-14.

___________, “The Learning Lab: Associate Self-Appraisal.” August 2003, 8-10.

___________, “The Learning Lab: Upward Evaluation: The 5 Keys to Success.” May 2002, 8-10.

___________, “Winter 2008 Survey Report, Part 1: Update on Upward Evaluation.” February 2008, 15-24.

___________, “Performance Appraisal as a Professional Development Tool.” February 2002, 11-13.

___________, “Upward Evaluation: Results of Our January Survey.” February 2002, 1-11.

Ohlson, Elaine M., “Nurturing Feedback Cultures.” November 2005, 1-4.

Rooks, Dana, “Planning and Designing an Evaluation Process in viDesktop.” November 2006, 6-8.

Presentation/Oral Communication Skills

Christison, Randall B., “Training for Trainers (Part 6 of Adult Learning for Lawyers).” November 2005, 13-17.

Fitch, Valerie, “Believe It or Not, a Substantive Law Seminar CAN Be Less Dull than Dishwater.” February 2001, 1-3. (Reprinted in November 2006, pp. 16-18, as a PDQ Classic.)

LeLeiko, Marilyn Bush, “Effective CLE: Tips to Keep Your Audience Awake and Involved.” August 2010, 9-14.

Mara, Gaye, “The Learning Lab: How to Moderate a Panel.” August 2000, 5-6. (Reprinted November 2004 at 9-10 as a PDQ Classic.)

Palazzo, Dottie, “Holding Your Own in Meetings, as Leader or Participant.” February 2009, 8-11.

Trigg, Sue, “Make It Come Alive! Training Via Videoconferencing.” February 2003, 13-14.

Project Management

Cruickshank, David, “Legal Project Management: The Apprenticeship Model Is Broken.” August 2011, 1-7.

Edes, Heather V., “Associate Development Through Effective Paralegal Utilization.” May 2005, 4-8. (Reprinted August 2011, 14-19, as a PDQ Classic.)

Mara, Gaye, “The Learning Lab: Perfection Through Pilot-Testing.” August 2011, 13-14.

Recruiting/Hiring

Mara, Gaye, “The Learning Lab: Competency-Based Interviewing.” February 2012, 12-13.

Research Skills

Callinan, Ellen M., “Creating Synergy Through Competitive Intelligence Training.” November 2007, 1-6.

___________________, “Law Firm Librarians: A Tradition of Educating Lawyers.” November 2006, 9-15.

___________________, “Legal Research Series, Part 2. The Research Assignment: JUST ASKing for a Teachable Moment.” February 2007, 12-15.

Skills Training

Arabatzis, Elaine, “Diversity in Action.” February 2008, 11-14.

Armstrong, Steve, “Teaching Writing So It Sticks.” May 2010, 1-5.

Callinan, Ellen M., “Legal Research Series, Part 2. The Research Assignment: JUST ASKing for a Teachable Moment.” February 2007, 12-15.

Cruickshank, David, “Legal Project Management: The Apprenticeship Model Is Broken.” August 2011, 1-7.

Daunt, Jacqueline, “Teaching People Leadership Through Natural Horsemanship.” May 2004, 5-7.

Guberman, Ross, “Why Johnny, Esq., Can’t Write: Ten Causes and Ten Solutions.” November 2006, 1-5.

Manch, Susan G., “Training Attorneys to Conduct Effective Evaluations.” May 2002, 4-6.

________________, “Training Your Recruiting Team.” August 1999, 1-3.

Mara, Gaye, “The Learning Lab: A Classic Model for Skills Training.” November 2008, 16-17.

___________, “The Learning Lab: Bringing Training Alive by Getting Down to Cases.” November 2001, 8-9.

___________, “The Learning Lab: Competency-Based Interviewing.” February 2012, 12-13.

___________, “The Learning Lab: Private Coaching for Skills Training.” February 2001, 8-9.

___________, “The Learning Lab: Skills Training.” November 2000, 6-7.

___________, “The Learning Lab: SPIF Up Performance with Feedback.” May 2006, 17.

Newberry, Warren and Richard Lee, “Skills Training for Lawyers (Part 1 of 2).” November 2008, 1-6.

________________________________, “A Strategic Approach to Skills Training for Lawyers (Part 2 of 2).” February 2009, 12-17.

Social Media

Dunn, Kathleen P., “Ten Tips for Writing a Strong LinkedIn Profile.” August 2011, 7-9.

Mara, Nora, “Book Review: Cementing Professional Connections.” November 2011, 25-26.

Substantive Law Seminars

Fitch, Valerie, “Believe It or Not, a Substantive Law Seminar CAN Be Less Dull than Dishwater.” February 2001, 1-3. (Reprinted in November 2006, pp. 16-18, as a PDQ Classic.)

Mara, Gaye, “The Learning Lab: Bringing Training Alive by Getting Down to Cases.” November 2001, 8-9.


____________, “The Learning Lab: Substantive Law Training.” February 2000, 6-7.

Survey Reports

Abbott, Ida, and Gaye Mara, “Fall 2011 Survey Report: The PD Profession and Attorney Development in 2011.” November 2011, 1-24.

Abbott, Ida, and Gaye Mara, “Supplement to Fall 2011 Survey Report: PD Directors’ Job Qualifications and Relationships with Top Firm Management.” February 2012, 8-11.

Christison, Randall B., “Needs Assessment: Getting from Where You Are to Where You Need to Be (Part 4 of Adult Learning for Lawyers).” May 2005, 11-14.

Mara, Gaye, “2002 Survey of Professional Development Spending.” November 2002, 1-17.

___________, “2003 Survey Report: CLE Support and Tracking.” February 2003, 1-13.

___________, “CLE on the Web: An Early Report Card.” November 2001, 1-5.

___________, “Followup to Our Winter 2004 Knowledge Management Survey.” May 2004, 9.

___________, “PD Quarterly Survey Report: Competencies, Benchmarks, and Assessments in Law Firms.” February 2011, 7-14.

____________, “Results of July 2001 Technology Survey: In-House Uses of Technology for Professional Development.” August 2001, 3-10.

___________, “Results of the PDQ Subscriber Survey.” August 2006, 23-25.

___________, “Results of Subscriber Survey.” August 2003, 10-12.

___________, “Spring 2009 Survey Report, Law Firm Diversity Programs.” May 2009, 16-31.

___________, “Upward Evaluation: Results of Our January Survey.” February 2002, 1-11.

___________, “Winter 2004 Survey Report: Law Office Knowledge Management Programs.” February 2004, 1-23.

___________, “Winter 2005 Survey Report: Law Office Diversity Programs, Part 1: Goals and Methods.” February 2005, 1-25.

___________, “Winter 2005 Survey Report: Law Office Diversity Programs, Part 2: Success Factors and Program Results.” May 2005, 15-27.

___________, “Winter 2006 Survey Report: Technology for Professional Development.” February 2006, 11-23.

___________, “Winter 2007 Survey Update on PD Spending and Staffing: Part 1: Budgets and Spending.” February 2007, 1-11.

___________, “Winter 2007 Survey Update on PD Spending and Staffing, Part 2: PD Staffing, Resources, and Results.” May 2007, 1-17.

___________, “Winter 2008 Survey Report, Part 1: Update on Upward Evaluation.” February 2008, 15-24.

___________, “Winter 2008 Survey Report, Part 2: Partner Development Programs.” May 2008, 7-18.

Sloan, Peter, “Summer 2003 Survey Report: Law Partner Career Development: The Final Frontier.” August 2003, 1-5.

Technology Tools

Dunn, Kathleen P., “Ten Tips for Writing a Strong LinkedIn Profile.” August 2011, 7-9.

Edes, Heather V., “Mobile Learning for Lawyers.” August 2008, 8-13.

Fried-Fiori, Sari, “Learning Management Systems for Law Firms.” February 2006, 1-10.

Gluckman, Steve, “Rapid E-Learning Development: Create quality online courses quickly and for (much) less.” May 2005, 9-11.

LeLeiko, Marilyn Bush, “Effective CLE: Tips to Keep Your Audience Awake and Involved.” August 2010, 9-14.

Mara, Gaye, “Book Review: E-Learning for Law Firms.” August 2006, 21.

___________, “CLE on the Web: An Early Report Card.” November 2001, 1-5. (Survey Report)

____________, “The Learning Lab: Using Technology for New Lawyer Orientation.” May 2004, 8-9.

____________,“The Learning Lab: What Can You Do with an Intranet?” August 2001, 11-12.

____________, “Results of July 2001 Technology Survey: In-House Uses of Technology for Professional Development.” August 2001, 3-10. (Survey Report)

____________, “Winter 2006 Survey Report: Technology for Professional Development.” February 2006, 11-23.

Palazzo, Dottie, “Building or Buying a Tracking System: Where to Begin.” August 2000, 3-5.

____________, “Tracking Systems, Part 2: Maintaining Information on People.” November 2000, 2-4.

____________, “Tracking Systems, Part 3: Creating CLE Activity Reports for Lawyers and Management.” February 2001, 5-7.

____________, “Tracking Systems, Part 4: Recording Program Information.” May 2001, 11-12.

____________, “Tracking Systems, Part 5: Practical Tips, Enhancements, and Lessons Learned.” November 2001, 5-7.

Mara, Nora, “Book Review: Cementing Professional Connections.” November 2011, 25-26.

Rooks, Dana, “Planning and Designing an Evaluation Process in viDesktop.” November 2006, 6-8.

Spencer, Margaret S., “Ten Tips for Using Technology Efficiently Without Letting It Run Your Life.” February 2000, 1-2.

Trigg, Sue, “Make It Come Alive! Training Via Videoconferencing.” February 2003, 13-14. (Reprinted in February 2006 Special Issue on Technology at 26-28.)

White, Christine, “Videoconferencing: How to Set Up for Effective Presentations.” August 2001, 1-2. (Reprinted February 2006 at 24-26 as a PDQ Classic.)

Terminations/Outplacement

Neville, Kate, “How Law Firms Can Leverage Their Relationships with Alumni (Including Those Not Leaving of Their Own Accord) and Why It Matters.” February 2010, 5-9.

White, Chris, “Exit Interviews: Saying Good-Bye Isn’t Easy.” November 2008, 7-9.

Training the Trainer

Christison, Randall B., “Training for Trainers (Part 6 of Adult Learning for Lawyers).” November 2005, 13-17.

Fitch, Valerie, “Believe It or Not, a Substantive Law Seminar CAN Be Less Dull than Dishwater.” February 2001, 1-3. (Reprinted in November 2006, pp. 16-18, as a PDQ Classic.)

Adriano Pianesi, “Experts and Novices: How Do You Help Experts Share Their Knowledge More Effectively?” May 2011, 13-15.

Trigg, Sue, “Make It Come Alive! Training Via Videoconferencing.” February 2003, 13-14. (Reprinted in February 2006 Special Issue on Technology at 26-28.)

Transfer of Training

Edes, Heather V., “Converting Learning into Practice: Nuts and Bolts of Effective Associate Training.” May 2002, 1-3.

Mara, Gaye, “The Learning Lab: Tying New Associate Training to Work.” May 2000, 5-6.

___________, “PDQ Classics: Making Training Count.” May 2003, 8-9.

Upward Evaluation

James R. Lovelace, “Implementing an Upward Evaluation Program: Asking the Right Questions at the Outset.” August 2007, 9-13.

Mara, Gaye, “The Learning Lab: Upward Evaluation: The 5 Keys to Success.” May 2002, 8-10.

___________, “Upward Evaluation: Results of Our January Survey.” February 2002, 1-11.

___________, “Winter 2008 Survey Report, Part 1: Update on Upward Evaluation.” February 2008, 15-24.

Video-Conferencing

Trigg, Sue, “Make It Come Alive! Training Via Videoconferencing.” February 2003, 13-14. (Reprinted in February 2006 Special Issue on Technology at 26-28.)

White, Christine, “Videoconferencing: How to Set Up for Effective Presentations.” August 2001, 1-2. (Reprinted February 2006 at 24-26 as a PDQ Classic.)

Writing Skills

Armstrong, Steve, “Teaching Writing So It Sticks.” May 2010, 1-5.

“Dare to Measure: Can Objective Assessments Predict and Change Performance?” PDQ Interview with Ross Guberman, February 2011, 21-24.

Guberman, Ross, “Why Johnny, Esq., Can’t Write: Ten Causes and Ten Solutions.” November 2006, 1-5.

Mara, Gaye, “Book Review: Bite Like the Big Dogs.” May 2011, 17-18.

Opipari, Ben, “Have Writer’s Block? Run Away from It. Literally.” February 2012, 4-7.

Ramsfield, Jill, “Choosing the Right Writing Specialist.” May 2011, 9-12.